CPGRAMS

Banking ombudsman sees highest number of complaints related to card, mobile, and internet banking issues

Banking ombudsman sees highest number of complaints related to card, mobile, and internet banking issues

According to a report released by the Reserve Bank of India (RBI) on Wednesday, issues related to ATM/debit cards and mobile/electronic banking were the most common grounds of complaints received by the Office of Banking Ombudsman (OBO) from April 1 to November 11, 2021. The number of complaints received under the Ombudsman Schemes/Consumer Education and…